What You'll Do

  • Provide boarding assistance to elderly, sick, or injured people.
  • Open and close doors for passengers.
  • Respond to passengers' questions, requests, or complaints.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Perform equipment safety checks prior to departure.
  • Signal transportation operators to stop or to proceed.
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Determine or facilitate seating arrangements.

Essential Skills

Service Orientation 3.88/5
Active Listening 3.75/5
Speaking 3.75/5
Social Perceptiveness 3.75/5
Monitoring 3.25/5
Reading Comprehension 3.0/5
Coordination 3.0/5
Persuasion 3.0/5
Critical Thinking 2.88/5
Negotiation 2.88/5
Active Learning 2.62/5
Complex Problem Solving 2.62/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.
  • Maker: Building and fixing energizes you. You like tangible results and practical tools.

Common styles

Dependability, Cooperation, Social Orientation, Empathy, Optimism

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 3.75/5
Oral Expression 3.75/5
Speech Recognition 3.62/5
Speech Clarity 3.62/5
Problem Sensitivity 3.5/5
Deductive Reasoning 3.38/5
Written Comprehension 3.0/5
Inductive Reasoning 3.0/5

Technologies & Tools

Appointment scheduling software Email software Microsoft Office software Microsoft Windows Microsoft Word Time tracking software

Work Environment & Strengths

Common Strengths for This Career

  • Dependability (High importance: 4.77/5)
  • Cooperation (High importance: 4.67/5)
  • Social Orientation (High importance: 4.51/5)
  • Empathy (High importance: 4.49/5)
  • Optimism (High importance: 4.35/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Airline Lounge Receptionist Airport Attendant Attendant Bath Aide Bath Steward Bath Stewardess Bus Aide Bus Assistant Bus Attendant Bus Monitor Bus Steward Car Porter Chair Car Attendant Chair Lift Operator Club Car Attendant Dining Car Conductor Dining Car Hop Dining Car Steward Fare Enforcement Officer Food Porter Ground Host Ground Hostess Ground Transportation Monitor Host Hostess Passenger Assistant Passenger Attendant Passenger Representative Passenger Service Agent Passenger Service Representative Purser Railroad Dining Car Steward Railroad Dining Car Stewardess Return Agent Ship Steward Sleeping Car Service Attendant Station Attendant Station Usher Steward Stewardess Substitute Bus Aide Tavern Car Attendant Train Attendant Transportation Aide Transportation Attendant Traveling Passenger Agent