What You'll Do

  • Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
  • Interpret civil rights laws and equal opportunity regulations for individuals or employers.
  • Study equal opportunity complaints to clarify issues.
  • Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
  • Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
  • Conduct surveys and evaluate findings to determine if systematic discrimination exists.
  • Review company contracts to determine actions required to meet governmental equal opportunity provisions.
  • Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.
  • Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
  • Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.

Essential Skills

Active Listening 4.25/5
Reading Comprehension 4.12/5
Speaking 4.0/5
Critical Thinking 4.0/5
Social Perceptiveness 4.0/5
Writing 3.88/5
Active Learning 3.75/5
Complex Problem Solving 3.75/5
Judgment and Decision Making 3.62/5
Monitoring 3.38/5
Persuasion 3.25/5
Systems Analysis 3.25/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Key Abilities

This career demands strong capabilities in the following areas:

Written Comprehension 4.38/5
Oral Comprehension 4.25/5
Oral Expression 4.12/5
Written Expression 4.12/5
Problem Sensitivity 4.12/5
Inductive Reasoning 4.12/5
Deductive Reasoning 4.0/5
Speech Recognition 4.0/5

Technologies & Tools

Bashen EEOFedSoft Bashen EEOSoft Bashen LinkLine Berkshire Associates BALANCEaap Biddle Adverse Impact Toolkit Biddle AutoAAP Corel WordPerfect Office Suite Database software EEO Made Simple AAPMaker EEO Made Simple AppTrac Equal employment opportunity EEO compliance software Equitas EEOStat Gerstco AAPBase IBM Lotus 1-2-3 Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft SharePoint

How to Become One

Most employers require a bachelor's degree in a relevant field. Some positions may also require experience through internships, co-ops, or entry-level work to strengthen your candidacy.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Action Officer Affirmative Action Officer (AA Officer) Appeals Coordinator Civil Rights Investigator Civil Rights Representative Civil Rights Specialist Complaint Investigations Officer Equal Employment Opportunity Officer (EEO Officer) Equal Employment Opportunity Representative (EEO Representative) Equal Employment Opportunity Specialist (EEO Specialist) Equal Opportunity Counselor Equal Opportunity Specialist Grievance and Appeals Coordinator Grievance Coordinator Human Rights Officer